Bring down the influx of emails and calls in a call center by implementing the iFAQ on your site. These FAQs are not static. They are database driven and are interactive by always giving the user the most frequently asked question by the second. These faqs autoshuffle its self to always present the user with the most asked questions to the top. Keep in mind that the user will not be able to access the contact us form until they have taken a look at the faqs hence bringing down contacts in the call center.